Zentryl does not currently accept new paid competition entries or offer cash prizes for newly created seasons. These Rules are retained solely to govern eligible legacy monetized skill competitions created before that feature was disabled, including their refunds, disputes, results, and payout obligations. They are not an offer to create or join a new paid league. The paid-season summary accepted before a legacy checkout supplies the fixed financial and format terms for that season and is incorporated into these Rules. If a season summary conflicts with these global Rules about a season-specific entry fee, service fee, prize formula, participant capacity, or format term, the accepted season summary controls.
1. Sponsor and Provider Non-Sponsorship
Zentryl L.L.C. is the sponsor and platform operator. Apple Inc., Google LLC, Stripe, Twitch, YouTube, game publishers, console manufacturers, and their affiliates are not sponsors or administrators of, and do not endorse, any Zentryl league, entry fee, prize, transfer, dispute, or organizer compensation. Apple and Google are not involved in the competition in any manner.
2. Skill-Based Play Only
Every result must be determined by participant or team skill and verified gameplay under the published format. Chance-determined winners, paid raffles, random prize drawings, betting on another person's performance, side wagers, casino mechanics, and manipulation of results are prohibited. There are no odds of winning: performance against the registered field determines the winner.
3. Eligibility and Blocked Jurisdictions
A monetized participant, team captain, and organizer must:
- be at least 18 and legally able to enter the competition;
- have a valid Zentryl account in good standing;
- be physically located in the United States and in a jurisdiction Zentryl currently permits whenever completing a required monetized action;
- complete the app's age, legal, precise-device-location, IP-location, identity, payment, and Stripe connected-account checks; and
- disclose any organizer, administrator, family, household, or financial conflict that could affect a result and use a conflict-free review process.
At publication, monetized competition is blocked in Alabama, Arkansas, Arizona, Connecticut, Delaware, Florida, Hawaii, Idaho, Indiana, Louisiana, Maryland, Montana, South Carolina, South Dakota, Tennessee, and Washington, and is void wherever prohibited. Zentryl may block additional jurisdictions or formats before entry based on law, provider rules, or risk review. Removing a state from the technical blocked list is not a legal opinion or guarantee that every format is lawful there. Eligibility may be rechecked, and use of a VPN, proxy, mock location, or other circumvention method is prohibited.
4. Closed Registration and Paid-Season Summary
New paid registration and paid next-season opt-in are disabled. For a legacy season, only a backend-confirmed payment, not a browser success screen or local app state, completes paid registration. The app may refuse duplicate membership or payment attempts and may close registration when the published capacity is reached or competition begins.
Before checkout, Zentryl displays an official paid-season summary containing the sponsor, rules version, season identifier, game and format, participant or team capacity, entry fee, Competition Service Fee, total charge, prize-pool goal or estimate, winner formula, team payee rule when applicable, refund summary, and dispute period. The participant or captain must affirmatively accept that summary. The season schedule or lobby identifies registration, start, matchup, playoff, and completion timing. Times displayed in the user's device or league interface control unless the screen states another time zone.
The accepted summary is locked for that season. Verified refunds, failed or reversed payments, and chargebacks can change the funded prize-pool amount but do not change the entry-fee rate, service-fee rate, or winner formula.
5. Entry Fees, Service Fee, and Funded Prize Pool
Each successful, non-refunded entry fee funds the prize pool. A separate Competition Service Fee equal to 10% of the entry fee is charged on top. The organizer is eligible for 25% of that service fee, and Zentryl retains 75%, subject to cent rounding. The service fee is not part of the prize pool. Off-platform entry payments, deposits, and side payments are prohibited.
The final verified prize pool equals the accepted entry fee multiplied by the number of successful, non-refunded and non-reversed paid entries for that season. A displayed prize-pool goal is an estimate based on expected capacity, not a guarantee that the league will fill. The current app does not offer organizer-funded prize pools for newly created leagues.
6. Team Entry and Authorized Prize Recipient
In a team league, only the registered captain completes the team's paid entry or season opt-in unless the paid-season summary expressly states otherwise. The registered captain at the time results become final is the team's sole authorized prize recipient. Teammates do not receive separate transfers from Zentryl, and Zentryl does not calculate, enforce, or guarantee a private split among teammates. A captain change affecting payment or prize rights requires Zentryl review before results become final. Zentryl will not select an arbitrary teammate as a substitute prize recipient.
7. Winner and Prize
The winner is the eligible participant or team that finishes first under the final verified standings and any published playoff or championship format. One hundred percent (100%) of the final verified prize pool is awarded to first place. Second place receives $0. A different distribution applies only if a separate Zentryl-authored promotion states that distribution in the accepted paid-season summary before entry.
8. Scoring, Ties, No-Shows, and Technical Problems
The game, season settings, schedule, standings method, playoff structure, and match rules shown in the league control scoring. Participants must use the designated accounts, teams, rosters, and game settings.
A tie is resolved by the published league or game tiebreaker. If the published criteria do not resolve it, Zentryl may require a skill-based tiebreaker match or apply a documented competitive criterion announced to the tied participants. A cash winner will never be chosen randomly.
Participants must report a disconnect, server outage, unavailable opponent, no-show, or corrupted result promptly and preserve evidence. Zentryl or a conflict-free organizer may order a reschedule, replay, technical result, or forfeit using the published game rules, available evidence, prior warnings, and consistent treatment of similarly situated participants. A participant must not exploit a disconnect or technical issue to avoid a likely loss.
9. Match Reporting, Evidence, and Disputes
Participants must report results honestly and promptly. Evidence may include screenshots, clips, game records, account identifiers, or relevant chat. The opponent must provide required confirmation in good faith.
The default dispute period is 24 hours after the affected result is posted unless the accepted paid-season summary states another period. A timely dispute may pause standings, advancement, organizer compensation, and prize transfer. An organizer who participated in the affected match or has a direct placement or payout interest must disclose the conflict and refer the final decision to Zentryl support. Zentryl may request more evidence and make the final platform determination. A participant may request one review through support by clearly identifying the decision and new or overlooked evidence.
10. Fair Play and Disqualification
Cheating, collusion, sandbagging, match-fixing, account sharing, smurf or fake participants, false evidence, payment or refund abuse, harassment intended to affect play, location circumvention, and deliberate exploitation of bugs or timing windows are prohibited.
Zentryl may issue a warning, order a replay, adjust an unsupported result, disqualify a participant, suspend an account, or hold a transfer when supported by the evidence and proportionate to the violation. A hold during review is not a forfeiture. If a first-place finisher is disqualified, Zentryl may award the prize to the next highest eligible finisher when the verified format produces one; otherwise Zentryl will determine and communicate a lawful refund or prize disposition. Zentryl will not keep a forfeited prize as an undisclosed fee.
11. Refunds, Removal, and Chargebacks
Before scheduled competition begins, an organizer may use Zentryl's eligible refund-and-remove flow. A successful refund returns both the entry fee and Competition Service Fee to the original payment method and reduces the funded prize pool. Bank and processor posting times vary.
A participant who voluntarily leaves after paying is not entitled to a refund unless required by law or the accepted paid-season summary says otherwise. After play begins, refunds and removals require Zentryl review. Duplicate charges, processor errors, legal refunds, failed payments, reversals, and chargebacks are handled from authoritative payment records. A participant who submits a dishonest chargeback may be suspended and remains responsible for amounts lawfully owed, collection costs permitted by law, and resulting contest harm.
12. Cancellation or Inability to Complete
If Zentryl cancels a paid season before scheduled competition begins, each successfully paid entrant will receive a refund of the entry fee and Competition Service Fee. If a season cannot fairly be completed after play begins because of an outage, game shutdown, widespread integrity problem, legal restriction, or similar event, Zentryl will evaluate completed play, verified results, affected participants, and processed refunds. Zentryl will then either complete the season under a fair adjusted schedule, award a result that the published skill criteria already determine, or provide an appropriate full or proportional refund. The decision and financial treatment will be communicated before the season is closed.
13. Award Availability, Claim, and Stripe Timing
An award is not guaranteed to be transferable on the date a season ends. It may remain pending until results are final, the dispute period closes, entry funds clear into Zentryl's available Stripe balance, and all refunds, chargebacks, fraud checks, legal reviews, tax requests, and connected-account requirements are resolved.
The winner claims an eligible award from the Earnings dashboard. "Available" means Zentryl can attempt a Stripe transfer; it does not mean cash is in the winner's bank. Zentryl marks the award transferred only after Stripe confirms the transfer to the winner's connected Stripe balance. Stripe separately controls payout from that balance to a bank or debit card, including timing, fees, holds, and payout status. Recoverable transfer failures may be retried through the Earnings dashboard. An award is not forfeited solely because Stripe funds are pending or additional identity information is required, but unclaimed property and other applicable laws may eventually require different treatment after notice.
14. Taxes
Winners and paid organizers are responsible for taxes and requested tax information. Zentryl or Stripe may report or withhold payments where required. The absence of a tax form does not make an award non-taxable.
15. Content, Streaming, and Communications
Participants must ensure submitted evidence, messages, profile content, and linked streams are lawful, non-infringing, safe for the intended audience, and consistent with game, streaming-platform, and app-store rules. Harassment, threats, hate speech, doxxing, spam, and repeated abuse through league chat, direct messages, friend requests, or social features are prohibited. Zentryl may remove content, restrict communication, or refer serious conduct to the appropriate provider or authority.
16. Organizer and Platform Enforcement
Organizers may manage rosters, routine schedules, member actions, and conflict-free result issues only within the app's permissions and these Rules. They may not use organizer powers to benefit their own match, standing, organizer compensation, or prize. Organizers may not delete or cancel a paid season outside Zentryl's approved refund and review process.
Zentryl may suspend a league, pause standings, freeze a transfer, remove a member, or disable future monetized access when reasonably necessary for legal, fraud, safety, integrity, security, or provider-policy risk. Zentryl will not retroactively increase a fee or change a paid season's accepted winner formula.
17. Governing Terms and Questions
These Rules are governed by Michigan law without regard to conflict-of-law principles, except where the law where a participant lives provides non-waivable rights. The dispute provisions in the Zentryl Terms of Service also apply.
Questions, disputes, and eligibility requests: contact@zentrylgaming.com
Support URL: https://www.zentrylgaming.com/
